The Nitty Gritty (i.e., Rental Policies)
Payments & Cancellations
Once you have phoned in your villa reservation to us, you have a two-week grace period to send your deposit in to us - if we do not receive it within two weeks, your hold on the property will be subject to cancellation without further notice. The initial deposit required is one-half the rent to confirm and guarantee your villa reservation. The balance due of rent, plus Hotel Tax and your damage deposit, are due here at least 45 days prior to your arrival. Your first payment (deposit) will always be applied towards the total rent. Please let us know if you require a special payment plan; we'll do our best to accommodate you. Cancellations will be honored if made outside of 45 days prior to your arrival, less a 20% service charge in some cases. Cancellations made within 45 days of your arrival may be subject to forfeiture of 100% of your total rent, unless we are able to rebook your rental dates. Naturally, we'll always do our utmost to help fill dates which must be cancelled for whatever reason, so that a partial refund can be made to you without loss to the owner. Refund arrangements can depend largely on the amount of notice given to us of the cancellation, and on the time of the year. All owners who will not refund cash will be happy to reschedule your rental to another time slot in the future. For peace of mind, we recommend cancellation insurance, available through your travel agent. No refunds may be give for early departure from a villa, unless there is a problem which cannot be cured and causes our guests extreme undue discomfort or serious inconvenience.
Damage Deposits
Damage deposits are fully refundable to you within 30 days of your departure, provided there is no breakage, damage, missing items, or long-distance calls charged to the house telephone. All normal utilities (except for your long-distance phone calls) are included in your rental price. Water is at a premium here, so you do have to watch that you only use what you need.
Please note that all USVI rentals under 90 days duration are subject to a 8% USVI government hotel tax. On Tortola and Virgin Gorda the hotel tax is 7% and on Grenada it is 8%.
For availability and reservations please call 800-537-6246 (U.S. callers) or 800-666-6246 (Canadian and U.S. callers) between 9:00AM and 5:30PM Atlantic Standard Time Monday through Friday. Soon we will be able to provide this information online!
McLaughlin Anderson Vacations, Ltd.
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